Warranty /Return /Cancellation Policy
| (1) Non-Warranty Return Policy APOLLO ATHLETICS offers a 30-day full refund policy for all non-damaged products sold by APOLLO ATHLETICS. This warranty extends to you, the original purchaser, and begins at the time the item(s) is/ are shipped/taken from Apollo Athletics. It is NOT transferable to anyone who subsequently purchases the product from you. You must present your original invoice from Apollo Athletics in order to qualify for a refund, and the product must be in original packaging, with all parts/components/accessories intact. If an item is returned without original packaging, or with damaged packing, and is deemed by Apollo Athletics as re-saleable but with discounted price, a RESTOCKING FEE of 15% of the original purchase price will apply to all returns. In addition, Apollo Athletics reserves the right, at their discretion, to not accept the item(s) to be returned, and no Return Authorization (RA) will be issued. This return policy does not include misuse, wear and tear and does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or including expendable parts such as paint and finish. (2) Cancellation Policy IF PRODUCT IS PULLED FROM INVENTORY and PALLETIZED to FILL AN ORDER, and SAID ORDER(S) ARE THEN CANCELLED BY THE CUSTOMER, AN ORDER CANCELLATION FEE OF $30.00 PER PALLET WILL BE APPLIED.(3) Warranty Policy (A) Residential Bars This warranty applies to weight lifting bars sold in the United States by APOLLO ATHLETICS. This product is backed by a 120-day in-home warranty. This warranty does not include, bending due to misuse (after use, remove plates and collars to reduce any bending), wear and tear, bushings, and does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or expendable parts such as paint and finish. This warranty extends to you, the original purchaser, and begins at the time the item(s) is are shipped from Apollo Athletics. It is transferable to anyone who subsequently purchases the product from you. (B) Weight Plates, Dumbbells, Kettlebells, Clubs, Sledgehammers Hand Held Accessories, Balls, Ropes, etc. This warranty applies only in the United States to products sold by APOLLO ATHLETICS. This product is backed by a 120-day in-home warranty excluding wear and tear, rubber coatings, vinyl coatings, rubber grips and does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or expendable parts such as paint and finish.. This warranty extends to you, the original purchaser, and begins at the time the item(s) is are shipped from Apollo Athletics. It is transferable to anyone who subsequently purchases the product from you. (C) Racks, Benches, Power Tower This warranty applies only in the United States to products sold by APOLLO ATHLETICS. This product is backed by a 120-day in-home warranty excluding padding and cushions, wear and tear, rubber feet, plastic inserts, hardware and does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or expendable parts such as paint and finish.. This warranty extends to you, the original purchaser, and begins at the time the item(s) is are shipped from Apollo Athletics. It is transferable to anyone who subsequently purchases the product from you. (D) General Information Apollo Athletics warrants that the product you have purchased or received for non-commercial, personal, family, or household use is free from defects in materials or workmanship under normal use during the warranty period. Your sales receipt, showing the date of purchase of the product, is your proof of the date of purchase. This warranty becomes VALID ONLY if the product (s) are assembled and/or installed according to the instructions and/or directions included with the products. You WILL BE required to submit photos of the product before any action from Apollo Athletics can take place. Such photos should be emailed to aaa@apolloathletics.com, with a detailed description of the problem. You MUST obtain a Return Authorization (RA) from Apollo Athletics before any product can be shipped to Apollo Athletics. * During the warranty period Apollo Athletics will repair or replace (at the discretion of Apollo Athletics) the product if it becomes defective, malfunctions, or otherwise fails to conform to this warranty under normal use. If replacing the product, a RESTOCKING FEE of 15% of the original purchase price will apply to all returns, OR a pro-rated usage allowance may also apply. * Apollo Athletics may replace defective parts with new, or at the discretion of Apollo Athletics, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of Apollo Athletics, who reserves the right to change manufacturers of any part to cover any existing warranty. * This warranty DOES NOT COVER shipping and handling charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or product. To obtain warranty service, you must contact Place of Purchase at the telephone number located on your receipt, or by email. Any parts determined to be defective must be returned to Apollo Athletics to obtain warranty service. You must prepay any shipping charges, or any other charges associated with transportation of the parts or product. In addition, you are responsible for insuring any parts or product shipped or returned. You assume the risk of loss during shipment. You must present Apollo Athletics with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasure, or forgery of proof-of-purchase documents will be cause to void this warranty. * This warranty does not extend to any product not sold by Apollo Athletics. This warranty does not extend to any product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not provided by Apollo Athletics; or (c) by modification of the product. Should any product submitted for warranty service be found ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon receipt by Apollo Athletics of payment or acceptable arrangements for payment. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, APOLLO ATHLETICS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. APOLLO ATHLETICS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS 120 DAY RESIDENTIAL WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER APOLLO ATHLETICS NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state. This is the only expressed warranty applicable products sold by APOLLO ATHLETICS. APOLLO ATHLETICS neither assumes nor authorizes anyone to assume for it any other expressed warranty. |
